Terms & Conditions – Habits Unplugged Coaching Sessions

1. Coaching Session Details 

All sessions are 30-minute 1:1 video coaching calls conducted via Zoom (or the platform specified at booking).

Coaching is 100% personalized, relaxed, and non-judgmental, focused on supporting you in leaving alcohol behind and building the life you want.

Single sessions (Basecamp) are one-time only and do not include ongoing support or follow-up calls beyond what is explicitly stated.

Multi-session packages (Ascent and Summit) include the stated number of sessions only and do not include additional calls or services unless otherwise agreed in writing.

The Summit package includes one-year access to the Habits Unplugged Video Program as a bonus resource.

2. Payment & Refund Policy 

All payments for coaching sessions and packages are final and non-refundable due to the reserved time, preparation, and limited availability.

If you need to reschedule, you must provide at least 24 hours’ notice before your scheduled session.

Cancellations or reschedules made within 24 hours of the scheduled time will result in forfeiture of that session.

No-shows without prior email notice will also result in forfeiture of the session.

Forfeited sessions cannot be refunded or rescheduled.

3. Recording & Confidentiality 

Sessions may be recorded only with mutual consent and for your personal reference only.

You may not share, distribute, publish, or repurpose any recording, materials, strategies, or insights shared during sessions for commercial or public use without explicit written permission from Habits Unplugged AM SLU.

All discussions are confidential; however, Habits Unplugged AM SLU reserves the right to anonymize and use general insights (without identifying details) for educational or marketing purposes.

4. Disclaimer 

Coaching provides personalized guidance, practical strategies, and support, but results are not guaranteed. Your progress depends on your own effort, commitment, circumstances, and factors beyond our control.

This coaching is not medical, therapeutic, or psychological treatment. It is not a substitute for professional medical advice, therapy, or treatment for alcohol dependence or any related health issues. If you need medical support, please consult a qualified healthcare professional.

Sessions are for educational and informational purposes only and do not constitute medical, legal, financial, or tax advice.

5. Liability Waiver 

By booking any session or package, you acknowledge that all decisions and actions taken as a result of the coaching are your sole responsibility.

You agree that Habits Unplugged AM SLU and Kevin O'Hara are not liable for any outcomes, perceived success or failure, health changes, or any direct or indirect consequences arising from participation in the coaching.

6. Agreement

By completing your purchase and booking your session(s), you acknowledge that you have read, understood, and fully agree to these terms and conditions set forth by Habits Unplugged AM SLU.